How to file a Tell the Bell Complaint?

Taco Bell is an American fast-food chain. It was founded by Glen Bell. Initially, he opened a hot dog stand called Bell’s Drive-in in California in 1962. In the year 1978, Taco Bell was purchased by PepsiCo. Taco Bell opened its first Taco Bell Express in San Francisco.

To provide feedback for the Taco Bell restaurant, go to their survey site or contact us page. You will be asked to fill in the details about yourself, which will include giving your address and contact information. After that, you have to type in the address of the Taco Bell you visited and wish to give them feedback about. Fill in details like the type of visit, was it dine-in or takeaway. Type the date, and then you can give your feedback and explain the need to register a complaint. The customer care of Taco Bell will get back to you.

How to make a complaint about Taco Bell?

Taco Bell launched an online customer satisfaction survey to receive honest feedback from the customers to help improve their standards to satisfy the customer. Also, it has a contact us page through which one can file tellthebell complaints.

Taco Bell Complaint Survey Process

Here are the steps to fill in the survey online:

  1. Make a purchase at the Taco Bell restaurant. Save the receipt you get on the purchase.
  2. Then you need to visit the page www.tellthebell.com 
  3. Your receipt will contain a 16 digit code that will help you start the survey.
  4. Click start and answer all the survey questions. 

Taco Bell, how to file a complaint via Contact Us

If you want to choose a different method to contact Taco Bell to register the complaint, then you can simply go to their contact us page and fill in your details, and they will contact you after that. You can simply leave feedback or check the radio button with an option that says you want them to get back to you for whatever query you have. You will have to fill in your details and then the details of the restaurant you visited.

Tellthebell complaints & reviews from Customers

One customer said that they have been very happy since the first time they tried Taco Bell and are loyal to this day. They were 6 when they first visited, and the first item they had was a cheesy chicken quesadilla. Their go-to food now is a Frito burrito. They highly recommend Taco Bell and have no regrets regarding the restaurant and the food.

Another review left by J of Houston; TX was that he has been going to Taco Bell for the past 14 years. They feel the service there is very friendly and courteous and they are pretty happy with the staff and the helpful recommendations they give. They find the environment clean and safe, but they did recommend putting a television in the dining room of the restaurant they go to.

But some customers were unhappy with Taco Bell. Another review included that a customer that visited the Taco Bell in Hermiston, Oregon were very unhappy because the staff there emitted unpleasant body odour, causing them to question the hygiene of the place. They also noted that the staff had animal hair on their clothes. Moreover, there was staff member quarrelling in the kitchen, causing them to question the discipline of the place. They were very unhappy with the service and left without making an order.

Another person was not happy with the service and left this review. Sometime in January, the customer had made a purchase through the Taco Bell application on their cell phone. They paid for their order using the Taco Bell gift cards, but when they arrived at the restaurant to pick their food, the staff had not even prepared their order. The customer was highly disappointed by this lack of promptness in service by the staff of Taco bell. They had to place the order again there, causing their family to wait longer for the food. They had used their gift cards but had to pay for this order again rendering the gift cards to be useless.

So, basically, they had to pay for the food they essentially did not receive. They filed a complaint with Taco Bell, they responded after a few weeks refunding the $20 gift card. The customer service operator stated that he would receive the gift cards via mail. But they did not receive any gift cards through the mail. The customer believes that Taco Bell feels no intention to fix the issue and feels no remorse in charging for food that they never received. They believe that this practice should be condoned, for they are simply just deceiving their customers and have horrible customer service.

Taco Bell Customer Service

You can contact the customer care at

  • Taco Bell complaint phone number: 1-800-822-6235
  • Taco Bell corporate phone number complaint: 1-949-863-4500

FAQs

Who do you call to report a complaint to Taco Bell?

Taco Bell has a contact form in which you can feed in your details and the complaint and they will get back to you. But if you are not satisfied with that then you can simply contact the customer care at 1-800-822-6235.

How to register a complaint about the Taco Bell location?

Whether on location or service or products, you can give your feedback through a survey which you can find on the Taco Bell site. Apart from that Taco Bell has a contact form in which you can feed in your details and the complaint and they will get back to you. You can also contact the customer care at 1-800-822-6235 or the corporate number 1-949-863-4500.

Conclusion

Taco Bell is an American fast-food chain, it is a subsidiary of Yum! Brands, Inc. they are known for their tacos, burritos, quesadillas, nachos and a lot of other items available on their menu. They have good service and great food! Taco Bell has mixed reviews both good and bad depending on people’s personal experiences and the restaurant joint they visit. So, visit your nearest Taco Bell and check them out yourself! If there are any complaints just follow the above procedures and file a complaint.

How to file a Tell the Bell Complaint?

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